Saraya Nairobi Kitchen Lab is a fully equipped commercial kitchen with best in class food hygiene products. We take the hustle out of starting a restaurant giving you a chance to focus on what you do best, cooking the best food and serving the best drinks. Saraya Nairobi Kitchen Lab has all verified regulatory food & liquor-related licenses. Our staff is ready to help with training & adherence to local food hospitality regulations in the local market. All you need to start will be a valid food handler’s certificate for all kitchen users.
Start your Pop up restaurant
You can skip the hustle and bustle of opening a commercial restaurant and kitchen in the heart of Nairobi. Operate your dream restaurant at a fraction of the cost of investment, get genuine customer feedback in the market place & get exposed to best in class food hygiene practices essential for your growth in the food industry business.
Fine-tune your menu on the go
Try out different recipes in a popular setting with all the necessary equipment & products available in a commercial kitchen setup. Find your niche & create unique menus that can dazzle and win consumers' hearts.
Advanced micro food processing
In the world of food delivery & fast service, advanced food processing technology is essential to provide fresh, delicious & healthy foods quickly and affordably. The shared kitchen provides specialized food processing equipment such as the Saraya Rapid Freezer enabling you to consistently provide fresh, tasty foods quickly and affordably.
Perfect for Private Brunches/Lunches/Dinners
Are you looking for the perfect space to have your next intimate party? Our central location, comfortable seating, spacious & stylish interior and terrace & customizable menu flexibility for up to 40 guests will give you a chance to create memories to remember.
Cooking demos at a commercial setup
Commercialize your cooking skills with one of a kind cooking demos. The open-plan kitchen provides an opportunity to easily conduct cooking lessons with commercial equipment.
A beautiful setup for your perfect photo & video blog
Take photos fit for Instagram or host nail-biting cooking shows for product placement, photo & video blogs or any other food love story you can create at the Saraya Nairobi Kitchen Lab.
Try your one of a kind idea
Want to try something new? Something different? Something never tried before at a commercial kitchen in Nairobi? Why don’t you turn your dream into reality at Saraya Nairobi Kitchen Lab? All you need to do is try. Make your booking today.
Biographical information: Personal information with regard to gender, nationality, contact information, physical location, and any other;
Controller
Means the natural or legal person, authority, organization or other agency that makes decisions individually or together with other parties regarding the purposes and means for processing personal data;
Saraya Nairobi Kitchen Lab
Means the business of Saraya Kenya Company Limited a company duly registered in Kenya.
GDPR
Means the General Data Protection Regulation [(EU) 2016/679];
Data Protection Act
Data Protection Act, No. 24 of 2019 under the laws of Kenya as modified from time to time;
Personal Data
Means any information identifying you or information relating to you that can identify (directly or indirectly) from data alone or in combination with other identities we possess or can reasonably access. Personal Data excludes anonymous data or data that has had the identity of you as an individual permanently removed;
Responsible Person
Means information security department.
2. Who We are
We are Saraya Nairobi Kitchen Lab (“Saraya Nairobi Kitchen Lab”, “we”, or “us”) which is run by Saraya Kenya Company Limited- a company registered in Kenya with our registered office at Marsabit Plaza, Ngong Road Office U04 and Postal Address 3619- 00200 Nairobi. If you live in Kenya or any other country, we are the data controller responsible for your personal information when you subscribe to and or use any of our available services. The services may be subscribed to/accessed via personal contact or our website https://www.sarayanairobikitchenlab.co.ke (the “Site”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the site. This policy explains what information we collect when you use Saraya Nairobi Kitchen Lab’s sites, services, mobile applications, products and content (“services”). It also has information about how we store, use, transfer, and delete that information. Our main aim is to not only comply with privacy law, but to also earn your trust. This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information shared and/or collected in Saraya Nairobi Kitchen Lab. This policy is not applicable to any information collected offline or via other channels other than this website. Please also read Terms and Conditions (“Terms”) which describe the terms under which you access and use our services.
3. Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms. If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide. When you register for an Account, we may ask for your contact information, including additional details such as your name, company name, address, email address, and telephone number.
4. Typs of Information
“Personal information” is any information that we could use to identify an individual; i.e. name, address, email, phone number, age, etc. It does not include personal information that is encoded or anonymized, or publicly available information that has not been combined with non-public information. “Sensitive personal information” is information that meets the “personal information” criteria and also:
Reveals race, ethnic origin, political opinions, religious or philosophical beliefs, trade union membership; or
Concerns health or sex life, information about social security benefits, or information on criminal or administrative proceedings other than in the context of pending legal proceedings.
5. Information we Collect and how we use it
In order to give you the best possible experience using Saraya Nairobi Kitchen Lab, we collect information from your interactions with our network. Some of these collected information, such as email address(-es), are used by Saraya Nairobi Kitchen Lab to track your account or communicate with you.
a) Information you provide
Your Contact - You provide your basic information (including a profile name) to create an account. You also provide us with an email address, account name, location data and any other relevant information in accordance with applicable laws. Customer Support (Communication Data) – You may provide us with information related to your use of our services, including copies of your messages, and how to contact you so we can provide you with customer support. For example, you may send us an email with information relating to our services performance or other issues. Personal Contact Details - You may provide us with your personal contact details such as name, title, addresses, telephone numbers, and personal email addresses. Third Party Information - information we obtain from third parties, such as information that we obtain when verifying details supplied by you and information collected from publicly available sources, such as fraud prevention agencies, banks, merchants, etc.
b)
Usage and Log InformationDevice and Connection InformationLocation Information - We collect device location information if you use our location features.Cookies - We may also use cookies to understand which of our Frequently Asked Questions (FAQs) are most popular and to show you relevant content related to our services. Other information we collect based on your actions you take while using Saraya Nairobi Kitchen Lab, such as what pages you access and your interactions with our product features, like highlights, follows, and applause. This information includes: your internet protocol (IP) address, information about your device; such as device or browser type and referral information. We use this information we collect to provide the service to you. We commit to showing you content that is relevant, interesting and personal to you. In order to do that, it’s necessary for us to use your information to:
analyze trends, administer our website, track visitors’ movements around our website, and gather demographic information about our visitors as a whole. We do link this automatically collected data to other information we collect about our website visitors.
Identify you when you use Saraya Nairobi Kitchen Lab, and process your transactions.
Recommend topics or categories you might like based on your activity on Saraya Nairobi Kitchen Lab
Provide, test, improve, promote and personalize Saraya Nairobi Kitchen Lab
Fight spam and other forms of abuse
Generate aggregate, non-identifying information about how people use Saraya Nairobi Kitchen Lab.
Respond to your questions or comments
6. Storage and Protection of the Information
We take steps to protect your Personal Information from unauthorized access and against unlawful processing, accidental loss, destruction and damage. We will only keep your Personal Information for as long as we reasonably require and, in any event, only for as long as the Data Protection Act and Regulations thereto allow. Where you have chosen a password which allows you to access certain parts of the site, you are responsible for keeping this password confidential. We advise you not to share your password with anyone. Unfortunately, the transmission of information via the internet is not completely secure and, although we will take steps to protect your Personal Information, we cannot guarantee the security of your Personal Information transmitted via the website; any transmission is therefore at your own risk. We follow and take cognizance of the laid down industry standards on information security management to safeguard sensitive information, such as financial information, intellectual property, employee details and any other personal information entrusted to us. Our information security systems apply to people, processes and information technology systems on a risk management basis. No method of transmission over the internet, or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your personal information.
7. Company Contact Information
If you would like to receive further information about this policy or any of our safeguards, please contact us.
8. Use of Cookies, Log Files and Tracking
Cookies
We employ cookies and similar technologies to keep track of your local computer’s settings such as which account you have logged into and notification settings. Cookies are pieces of data that sites and services can set on your browser or device that can be read on future visits. We may expand our use of cookies to save additional data as new features are added to the Service We may also use third party tools on our website that employ cookies to collect certain information concerning your use of Services. However, you can disable cookies by changing your browser settings. Further information about the procedure to follow in order to disable cookies can be found on your internet provider’s website via your help screen.
Log Files
As is true of most websites, we gather certain information automatically and store it in files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, the files viewed on our site [e.g. HTML pages, pages, graphics, etc.], operating system, date/time stamp, and clickstream data. We use this information to analyze trends, administer our website, track visitors’ movements around our website, and gather demographic information about our visitors as a whole. We do link this automatically collected data to other information we collect about our website visitors.
9. Processing of the Information
Under Data Protection and Privacy Legislation Worldwide, companies must have a legal basis to process data. You have particular rights available to you depending on which legal basis we use. You should take note that no matter what legal basis applies, you always have the right to request access to, rectification of, and erasure of your data under the General Data Protection Regulation (the “GDPR”) and the Data Protection Act, 2019 (Kenyan Laws) as modified from time to time. The other legal bases we rely on in certain circumstances when processing your data are:
a. Your Consent
For collecting and using information you allow us to receive through the device-based settings when you enable them so that we can provide the features and services described when you enable the settings. When we process the data you provide to us based on your consent, you have the right to withdraw your consent at any time and to port that data you provide to us, under the GDPR and Data Protection Act.
b) Our legitimate interests or the legitimate interests of a third party, where not outweighed by your interests or fundamental rights and freedoms (“legitimate interests”)
For people under the age of majority (under 18, in most EU countries and Kenya) who have a limited ability to enter into an enforceable contract only, we may be unable to process personal data on the grounds of contractual necessity. Nevertheless, when such a person uses our services, it is in our legitimate interests to:
Provide, improve, customize and support our Services
Promote safety and security
Communicate with you, for example on service-related issues.
10. Advertising Partners Privacy Policies
You may consult this list to find the Privacy Policy for each of the advertising partners of Saraya Nairobi Kitchen Lab. Third-party ad servers or ad networks use technologies that enable them to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit. These advertisements may appear on Saraya Nairobi Kitchen Lab and they automatically receive your IP address when this occurs. Note that Saraya Nairobi Kitchen Lab has no access to or control over these cookies that are used by third-party advertisers
11. Third Party Privacy Policies
Saraya Nairobi Kitchen Lab's Privacy Policy does not apply to other advertisers or websites. We therefore advise you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites
12. Children's (Minors’) Information.
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their children online activity.
Saraya Nairobi Kitchen Lab does not knowingly collect any Personal Identifiable Information from children under the age of majority, i.e. 18 years. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly get rid of such information from our records.
13. Managing and Deleting your Information
We store your information until it is no longer necessary to provide our service, or until your account is deleted, whichever comes first. All information you provide to us is stored on our secured servers. We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality. Length of data retention is a case-by-case determination that depends on things like the nature of the information, why it is collected and processed, and relevant legal or operational needs.
We collect, use, preserve and share your information if we have a good-faith belief that it is reasonably necessary to:
Respond pursuant to applicable law or regulations, to legal process, or to government requests
Enforce our Terms and any other applicable terms and policies, including for investigation of potential violations
Detect, investigate, prevent and address fraud and other illegal activity, security or technical issues; or
Protect the rights, property, and safety of our users.
15. Our opt-out Policy
Sharing with Third Parties for Marketing – As noted herein above, we may disclose your information to third parties for their direct marketing purposes. If you would like to opt out of such disclosures, please contact us at admin@sarayanairobikitchenlab.co.ke.Email marketing – To stop receiving newsletters or marketing communications from us or to opt out of having your email address shared with third parties, please use the “unsubscribe” mechanism provided in the communication (such as the “unsubscribe” link at the bottom of the marketing email) or send an e-mail to admin@sarayanairobikitchenlab.co.ke along with the information necessary for us to process your request.Direct Mail - To stop receiving direct mail from us, fill out the form here with the words“DIRECT MAIL OPT-OUT” in the subject line.Service-Related Announcements - We will also send you service-related email announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email. You do not have an option to opt out of these emails, which are not promotional in nature.
16.How the General Data Protection Regulations and Data Protection Act, 2019 (Laws of Kenya) Applies to our Users/Customers.
Under the KDPA, among other rights, Kenyan consumers have the right to:
Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers;
Request that a business delete any personal data about the consumer that a business has collected;
Request that a business correct or delete incorrect data collected about the consumer
We collect, use and share the information we have as described above:
As necessary to fulfill our Terms;
Consistent with your consent, which you can revoke at any time;
As necessary to comply with our legal obligations
Occasionally to protect your vital interests, or those of others;
As necessary in the public interest; and
As necessary for our (or others’) legitimate interests; including our interests in providing an innovative, relevant, safe and profitable service to our users and partners, unless those interests are overridden by your interests of fundamental rights and freedoms that require protection of personal data.
Under the Data Protection Act, the General Data Protection Regulation or other applicable local laws, you have the right to:
Access – You have the right to request copies of your personal data, at a prescribed fee, payable upon inquiry.
Rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
Erasure - You have the right to request that we erase your personal data, under certain conditions.
Restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions
Object to processing – You have the right to object to our processing of your personal data, under certain conditions.
Data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us. If we process your information based on our legitimate interests or those of a third party, or in the public interest, you can object to this processing and we will cease processing your information, unless the processing is based on compelling legitimate grounds or is needed for legal reasons.
17. Changes to This Privacy Policy
This Privacy Policy is effective as of (add date) and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page. We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgement of the modifications and your consent to abide and be bound by the modified Privacy Policy. If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.
18. Intellectual Property Policy: Your Copyrights and Trademarks
Saraya Nairobi Kitchen Lab (“Saraya Nairobi Kitchen Lab”, “our”, “we” or “us”) is committed to helping people and our users at large protect their intellectual property rights. Our users agree to our Terms of Service (“Terms”) by installing, accessing and using our services, features or websites. Our Terms do not allow our users to violate someone else’s intellectual property rights when using our Services, including their copyrights and trademarks.
19. Disclaimer
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites
Saraya Nairobi Kitchen Lab Terms and Conditions.
Welcome to Saraya Nairobi Kitchen Lab.
1. These terms and conditions outline the rules and regulations for the use of Saraya Nairobi Kitchen Lab's Website, located at https://www.sarayanairobikitchenlab.co.ke
2. By accessing this website, we assume that you accept these terms and conditions. Do not proceed to access the Saraya Nairobi Kitchen Lab website if you do not abide by all of the terms and conditions herein.
3. The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: "Client", "You" and "Your" refers to you, the person log on this website and compliant to the Company’s terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of Kenya. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.
Cookies
4. We employ the use of cookies. By accessing Saraya Nairobi Kitchen Lab, you agree to use cookies in line with the Saraya Nairobi Kitchen Lab's Privacy Policy.
5. Most interactive websites use cookies to retrieve the user’s details for each visit. The cookies used by our website enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.
License
6. Unless otherwise stated, Saraya Kenya and/or its licensors own the intellectual property rights for all material on Saraya Nairobi Kitchen Lab. All intellectual property rights are reserved. You may access this from Saraya Nairobi Kitchen Lab website for your personal use subject to the restrictions set in these terms and conditions. 7. The following activities are prohibited:
Republishing material or content from Saraya Nairobi Kitchen Lab;
Sell, rent or sub-license material from Saraya Nairobi Kitchen Lab;
Reproduce, duplicate or copy material from Saraya Nairobi Kitchen Lab;
Redistributing content from Saraya Nairobi Kitchen Lab;
8. Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. Saraya Nairobi Kitchen Lab does not filter, edit, publish or review comments prior to their publishing on the website. Comments do not reflect the views and opinions of SNKL, its agents and/or affiliates. Comments generally reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, SNKL shall not be liable for the comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.
9. Saraya Nairobi Kitchen Lab reserves the right to monitor all comments and to remove any comments considered inappropriate, offensive or cause breach of these Terms and Conditions.
10. You warrant and represent that:
You are entitled to post the comments on our website and have all necessary licenses and consents to do so;
The comments do not invade any intellectual property rights, including and without limitation to copyright, patent or trademark of any third party;
The comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy;
The comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.
11. You hereby grant SNKL a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.
Hyperlinking to our Content
12. The following organizations may link to our website without prior written approval:
Government agencies;
Search engines;
News organizations;
Online directory distributors may link to our website in the same manner as they hyperlink to the Websites of other listed businesses; and
System-wide accredited businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.
13. These organizations hereinabove may link to our home page, publications or to other website information so long as the link:
is not in any way deceptive;
does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and
fits within the context of the linking party’s site.
14. We may consider and approve other link requests from the following types of organizations:
commonly-known consumer and/or business information sources;
dot.com community sites;
associations or other groups representing charities;
online directory distributors;
internet portals;
accounting, law and consulting firms; and
educational institutions and trade associations.
15. We will approve link requests from the organizations in paragraph 14 hereinabove subject to the following conditions being fulfilled:
the link would not make us look unfavorably upon ourselves or to our accredited businesses;
the organization does not have any adverse or negative records with us;
the benefit accruing from the visibility of the hyperlink compensates the absence of Saraya Kenya; and
the link’s context is general resource information.
16. These organizations may link to our home page directly so long as the link:
is not in any way deceptive;
does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and
fits within the context of the linking party’s site.
17. If you are one of the organizations listed in paragraph 14 above and are interested in linking to our website, you must inform us by sending an e-mail to Saraya Nairobi Kitchen Lab; including your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our website, and a list of the URLs on our site to which you would like to link. The stipulated response time for such applications would be 2- 3 weeks.
18. Approved organizations may hyperlink to our website as follows:
By use of our corporate name; or
By use of the uniform resource locator being linked to; or
By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.
19. The use of Saraya Nairobi Kitchen Lab's logo or other artwork will not be allowed for linking, unless a trademark license agreement is affixed and executed to that effect.
iFrames
20. No frames may be created to alter the visual presentation or appearance of our website without prior approval and our written permission.
Content Liability
21. No liability shall be incurred on any content that appears on your website. Any link(s) on the website that may appear libelous, obscene or criminal, or those which otherwise infringes, violates or advocates for the infringement or other violation, of any third party rights are not forbidden.
Your Privacy
22. Please read the Privacy Policy herein.
Reservation of Rights
23. We reserve the right to admission and removal of all the links to our website. You therefore agree to remove either particular or all flagged links upon request. We also reserve the right to amend these terms and conditions and the subsequent linking policy at any time. By continuously linking to our website, you agree to be bound to and follow these linking terms and conditions.
Removal of links from our website
24. Where you find any offensive link on our website, you are free to contact and lodge a complaint in the prescribed form, attaching the link in question. Upon successful submission, the complaints and request to remove the offensive links will be considered, but not as a matter of right. Since the request to remove the offensive link is discretionary once the same is submitted, we are not obligated to or so or to respond to you directly.
25. SNKL does not ensure the correctness or the veracity of the information on this website. Neither do warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.
Disclaimer
26. We exclude all representations, warranties and conditions relating to our website and the use of this website to the maximum extent permitted by applicable law.
27. Nothing in this disclaimer will:
limit or exclude our or your liability for death or personal injury;
limit or exclude our or your liability for fraud or fraudulent misrepresentation;
limit any of our or your liabilities in any way that is not permitted under applicable law; or
exclude any of our or your liabilities that may not be excluded under applicable law.
28. The limitations and prohibitions of liability set out in this section and elsewhere in this disclaimer:
are subject to the preceding paragraph; and
govern all liabilities arising under the disclaimer: including liabilities arising in contract, in tort and for breach of statutory duty.
29. As long as the website and the information and services on the website are provided free of charge, we cannot be held liable for any loss or damage of any nature.
